Insights

There is a version of this story I hear across healthcare all the time: a clinical team is trying to improve outcomes, a quality team is tracking variation, a community health team is building partnerships, a data team is refining dashboards, a workforce team is...

There is a particular kind of meeting every healthcare leader knows. You are sitting in a conference room, or more likely on a screen with twelve boxes and three cameras off, listening to an update on work that everyone agrees matters. The data points are there. The...

Picture it: a leadership team is gathered around a conference table. One person is reviewing legal guidance. Another is scanning the website for language that now feels risky. Someone else is asking what should happen to the mentorship program, the member award, the...

Lately, I’ve found myself thinking about this more than ever: How do we stay motivated when the need feels endless? In healthcare, and especially in work rooted in improving systems, advancing inclusion, and strengthening communities, there is no shortage of problems...

Picture it: A health system announces a bold initiative to close disparities in surgical outcomes. There’s a press release. A town hall. A task force with an impressive name and a longer list of attendees. Twelve months later, the data hasn’t moved. The task force has...

There is a specific kind of doubt that sets in when something you built with care stops producing results. A quality improvement initiative that drove real, measurable change for two years suddenly meets resistance at the board level. A nationally recognized workforce...