Insights

Picture it: the quarterly quality review for a joint replacement service line. Ninety-day readmissions are at 4.2%, ahead of the benchmark. Patient-reported outcome collection is above target. Length of stay is at the goal. The slides are “green” from edge to edge,...

    Earlier this month, thousands of brand-new physicians walked into teaching hospitals across the country and began caring for actual patients. Many had never written orders that counted. Some got lost on the way to the unit. And the system held. It held...

Picture It. An executive leadership team gathers for its weekly operations meeting. The agenda is familiar. Staffing shortages. Operating margin. Patient access. Quality metrics. Regulatory updates. Technology implementation. The dashboards are full. The pressures are...

Picture it: A health system spends four years building a community health partnership. A single leader drove it - showing up at community centers and school health fairs, training primary care teams, learning which community stakeholders to call when the system’s...

Picture this. A med tech leader is scanning the agenda at a major healthcare conference. There are sessions on robotics, AI, outpatient migration, reimbursement strategy, surgeon engagement, data platforms, and market growth. Then, tucked somewhere between the...

There is a version of this story I hear across healthcare all the time: a clinical team is trying to improve outcomes, a quality team is tracking variation, a community health team is building partnerships, a data team is refining dashboards, a workforce team is...