Insights

We invite you to view the blog posts and articles that our founder has curated over the years. These resources focus on tools, tips, and strategy pearls that can advance your approach and understanding. Enjoy!

Your Strategy Has No Call Schedule

Picture it: early August, and a surgeon is leaving for two weeks. The clinical sign-out takes fifteen minutes and covers everything: the post-op patient with the drainage she’s watching, the pending cultures, which partner is covering, and which number to call at 2...

Excellent, On Average

Picture it: the quarterly quality review for a joint replacement service line. Ninety-day readmissions are at 4.2%, ahead of the benchmark. Patient-reported outcome collection is above target. Length of stay is at the goal. The slides are “green” from edge to edge,...

The “July Effect” Your Leadership Pipeline Needs

    Earlier this month, thousands of brand-new physicians walked into teaching hospitals across the country and began caring for actual patients. Many had never written orders that counted. Some got lost on the way to the unit. And the system held. It held...

The Joy Advantage

Picture It. An executive leadership team gathers for its weekly operations meeting. The agenda is familiar. Staffing shortages. Operating margin. Patient access. Quality metrics. Regulatory updates. Technology implementation. The dashboards are full. The pressures are...

What Leaves When They Leave

Picture it: A health system spends four years building a community health partnership. A single leader drove it - showing up at community centers and school health fairs, training primary care teams, learning which community stakeholders to call when the system’s...

Articles & Publications

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